Terms of Service

Introduction

Welcome to Daeskin! These Terms of Service ("Terms") govern your use of our website, products, and services ("Products") available through our online store. By using or accessing the Daeskin website, you agree to comply with and be bound by these Terms, as well as all applicable laws and regulations. If you disagree with any part of these Terms, please stop using our website immediately. Please carefully read these Terms before making a purchase or using our services.

Eligibility

To use our website, make purchases, or access our services, you must be at least 18 years old. If you are under 18, you must have the consent of a parent or guardian. By using this website, you confirm that you meet these eligibility requirements.

Account Creation and Security

To make purchases or access certain features, you may need to create an account. By creating an account, you agree to provide accurate, current, and complete information, and to keep it updated. You are responsible for maintaining the confidentiality of your account details, including your username and password. If you suspect any unauthorized use of your account, please contact us at contact@daeskin.com.au.

Orders and Acceptance

Placing an order on our website constitutes an offer to purchase products subject to these Terms. Daeskin reserves the right to cancel or reject any order for reasons such as product unavailability, pricing errors, or payment issues. If we are unable to accept your order, we will notify you via email.

Payment Methods

Daeskin accepts various payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • PayPal

By providing payment information, you authorize us to charge your payment method for the total order amount. Please ensure that your payment details are accurate and up-to-date.

Shipping and Delivery

Shipping Options

  • Economy Shipping: 7-14 days
  • Standard Shipping: 5-7 days
  • Express Shipping: 3-5 days

All orders are insured during shipping to protect against loss or damage.

Processing Time

Orders are processed within 3-5 business days. During busy periods, processing times may be extended.

Shipping Costs

Shipping costs are based on the weight of your order and will be displayed at checkout before purchase.

International Shipping

Daeskin ships worldwide from South Korea. Shipping times may vary due to public holidays or customs delays. You are responsible for any customs duties, taxes, or import charges that may apply. For more information, please consult your local customs office.

Taxes and Duties

Customers are responsible for paying any customs duties, taxes, and import charges. These fees are not included in the product price or shipping cost and will be assessed by your local customs office.

Returns and Refunds

Return Policy

We offer a 7-day return policy from the date of delivery. To be eligible for a return, items must be unused, unworn, and in their original condition with all packaging and tags intact. You must provide proof of purchase. Non-returnable items include:

  • Skincare products (if opened or used)
  • Sale items
  • Gift cards

How to Return an Item

To initiate a return, contact us at contact@daeskin.com.au. We will provide return instructions.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be issued to your original payment method. Refund processing times may vary.

Gift Cards

Gift cards are non-refundable and cannot be exchanged for cash. If your gift card is lost or stolen, please contact us immediately.

Limitation of Liability

Our total liability for claims under these Terms is limited to the purchase price of the product or service involved in the claim. We are not liable for any incidental or consequential damages arising from the use or inability to use our products.

Intellectual Property

All website content, including text, images, logos, and designs, is owned by Daeskin or licensed to us and is protected by intellectual property laws.

Prohibited Use

You agree not to:

  • Violate any applicable laws while using our website
  • Disrupt or interfere with the website’s functioning
  • Use our website for fraudulent purposes

Privacy Policy

Your privacy is important to us. By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

Governing Law

These Terms are governed by the laws of Australia. Any disputes related to these Terms will be resolved under the exclusive jurisdiction of the courts in Australia.

Dispute Resolution

If you have a dispute, contact us at contact@daeskin.com.au. If the issue cannot be resolved informally, it will be resolved through binding arbitration under Australian law.

Force Majeure

We are not liable for delays or failures in performance caused by events beyond our control, including natural disasters or supply chain disruptions.

Modification of Terms

Daeskin reserves the right to update these Terms at any time. Changes will take effect immediately upon posting. It’s your responsibility to review these Terms regularly.

Severability

If any part of these Terms is found to be unenforceable, the remaining provisions will still be in effect.

Contact Us

For questions about these Terms, please contact us at contact@daeskin.com.au.